Sydney pool specialists
since 2007
Reliable Pool Care
for strata managers who need it done right
Scheduled visits, written site reports, compliance documentation and a contractor who answers the phone.
We are the trusted service partner for multiple strata firms and body corporates across Sydney, and we treat every pool as if we are the number one person responsible for it. Because we are.
No lock-in contract to start. We’ll visit the site and give you a written service proposal first.
Eastern Pool Care has been Trusted by pool industry leaders
Why strata managers switch
Where Pool Care Can Go Wrong ...
Most pool contractors are do a fine job, until something goes wrong.
The pattern is familiar: a contractor shows up reliably for months, then misses a visit without notice. Equipment starts making a noise — you report it, chase it, wait. An owner complains at the AGM and you don't have the service records to show the pool has been maintained properly. You spend more time managing the contractor than you do managing the building.
Strata pool care isn't complicated. It just requires a contractor who understands that for you, the pool is a liability as much as it's an amenity — and who builds their service around that reality. That's what we do.
WHAT YOU GET WITH EASTERN POOL CARE
Fixed Service Calendar
You know exactly when we're coming. We don't reschedule without notice and we don't go quiet. If something comes up on our end, you hear about it before the visit, not after.
Written site reports every visit
After every service visit, you receive a written report covering what was done, water readings, equipment status and any issues flagged. Ready for your records, your BC committee and your audits.
Priority response on faults
Equipment faults don't wait for the next scheduled visit. When something goes wrong — a pump failure, a chlorinator fault, a safety concern — we aim to be on site within one business day.
Compliance-ready documentation
We maintain a complete service history for each site. Water chemistry records, equipment logs, visit reports — everything you need if a compliance question is raised at an AGM or by a body corporate inspector.
We supply, install, service, repair and replace equipment for residential and commercial pools including:
Have questions or ready to take the next step? Whether you’re in need of a service, an upgrade, or just exploring options.
+61422 886 232